Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life.

In our desire to be effective and fair to all clients, the following policies are honored:

No shows and cancellations

Please understand that other clients may be competing for your appointment time. To be courteous to them and to me, please give 24-hour notice of cancellations. Except for emergency situations, missing an appointment without adequate notification may result in a $65 fee assessed to your account. All fees must be paid before another appointment is scheduled.

Late Arrivals

If you arrive late, your session – whether virtual or in-person – may be shortened to accommodate others whose appointments follow yours. Depending upon how late you arrive, your coach will determine if there is enough time remaining to start a session. Regardless of the length of the session given; you will be responsible for the “full” session. Out of respect and consideration to your coach and other clients, please plan accordingly and be on time.

We thank you for the privilege to be of service to you and value our time together!

Sincerely,

Riversong Nutrition & Wellness